Privacy Policy
At Schoolhouse Social, we understand the importance of protecting the privacy and confidentiality of our clients' personal and health information. This privacy policy outlines our commitment to safeguarding your privacy and explains how we collect, use, and disclose your personal information, in accordance with relevant legislation and the Australian Privacy Principles (APP).
Collection of Personal Information
We collect personal information from our clients in a variety of ways, including but not limited to, through consultation sessions, via phone or email communication, and through our website's contact form. The personal information we collect may include your/your child’s name, contact details, date of birth, medical history, and other relevant information necessary to provide you with our services.
Use and Disclosure of Personal Information
We use your (and your child’s) personal information for the primary purpose of providing you (and your child) with our services. We may also use your (or your child’s) personal information for related purposes that you would reasonably expect, such as invoicing and managing your account with us. We will not disclose your (or your child’s) personal information to third parties without your consent, except where required by law or where it is necessary to provide you with the services you have requested.
Storage and Security of Personal Information
We store your personal information securely in electronic and occasionally hard copy formats. We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification or disclosure.
Access and Correction of Personal Information
You have the right to access and correct the personal information we hold about you. If you would like to access or correct your personal information, please contact us using the details provided below. We will respond to such requests within a reasonable timeframe, and may require proof of identity before providing access to personal information.
Complaints
If you have any concerns or complaints about how we handle your personal information, please contact us using the details provided below. We will respond to your complaint within a reasonable time and will work with you to resolve any issues.
Changes to our Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, technologies, legal requirements, and other factors. The updated policy will be posted on our website, and the date of the most recent revision will be displayed.
Contact Us
If you have any questions or concerns about our privacy policy or the way we handle your personal information, please contact us at:
Schoolhouse Social
Thornbury, Victoria, 3071
Email: hello@schoolhousesocial.com.au
Phone: 0423 405 957
Last revised: July 2023